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The laws for parents who never married are mostly the same as for those who do marry. Custody, child support, and visitation are nearly all the same. A few laws, however, differ from the laws for divorced parents.
Besides the differences in the laws, there is an entirely different legal system that in many situations is run by administrative workers, not judges.
If you have a child but have never married, the administrative system will do for you the very least that it must under the law. It's great that the service is free for custodial parents . . . but you'll get what you pay for. You and your child deserve more than that.
Whether you're the custodial or non-custodial parent, do yourself, and your child, a favor: pick up the phone and talk with a lawyer.